Refund Policy

At Shuddh Rasayan, we aim to ensure your satisfaction with our Ayurvedic products. This Refund Policy outlines the conditions under which refunds are provided for purchases made on our website.

Introduction

Shuddh Rasayan Ayurveda (“we,” “us,” or “our”) operates the website shuddhrasayan.com. This Refund Policy applies to all purchases of our products, such as Safed Musli and GUDLIV. By placing an order, you agree to the terms outlined below.

Eligible Refund Cases

We offer a full refund of the purchase amount, including taxes and shipping fees, in the following cases:

  • Cancellation Before Shipping: If you cancel your order before it is shipped, you will receive a full refund. Contact us at info@shuddhrasayan.com to request cancellation.
  • Damaged Products: If you receive a product that is damaged upon delivery, you are eligible for a full refund, provided you notify us within 7 days of receipt.
  • Lost in Delivery: If your order is lost during transit and does not reach you, you will receive a full refund, provided you notify us within 7 days of the expected delivery date.

Non-Refundable Products

We do not provide refunds for products that have been used or opened, except in cases of damage as described above. This policy ensures the safety and integrity of our Ayurvedic products.

Refund Process

To request a refund for eligible cases:

  • Contact us at info@shuddhrasayan.com with your order number and details of the issue (e.g., cancellation request, photos of damaged product, or confirmation of non-delivery).
  • For damaged products, we may request the return of the product (shipping costs covered by us).
  • Refunds will be processed within 7-14 business days after verification and, if applicable, receipt of the returned product.

Refunds will be issued to the original payment method used for the purchase.

Important Notes

  • Refund requests must be initiated within 7 days of receiving the product or the expected delivery date for lost items.
  • Refunds are subject to verification of the refund reason (e.g., damage or loss).
  • We reserve the right to refuse refunds that do not comply with this policy.

Contact Us

For questions about our Refund Policy or assistance with a refund, please contact us:

Shuddh Rasayan Ayurveda
2ND FLOOR, DSS-12, DD TOWER, GOHANA ROAD, BUS STAND, ROHTAK, HR 124001
Email: info@shuddhrasayan.com

Last Updated: August 27, 2025